Certifications
23 credentials,
one continuous thread
Networking in the late nineties, support as a formal discipline in the 2010s, identity at Okta, and AI and cloud now. Read top to bottom, the list is the career.
AI, cloud & service management 7
The current chapter — where support operations, AI and cloud meet.
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ITIL® v4 FoundationPeopleCert
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Salesforce Certified AI SpecialistSalesforce
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Salesforce Certified AI AssociateSalesforce
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Salesforce Certified Associate (SCA)Salesforce
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AWS Certified Machine Learning – SpecialtyAmazon Web Services
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AWS Certified Cloud PractitionerAmazon Web Services
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Project Management Professional (PMP)®Project Management Institute
Identity 3
The Okta chapter — identity as the front door to everything.
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Okta Certified ConsultantOkta
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Okta Certified AdministratorOkta
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Okta Certified ProfessionalOkta
Support as a discipline 3
The Riverbed chapter — where instinct became method.
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Certified Support Professional II (CSP-II)TSIA
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Certified Support Professional I (CSP-I)TSIA
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Riverbed Certified Solutions Professional – Network Performance ManagementRiverbed Technology
Networking & infrastructure foundations 10
The 3Com/HP era — the groundwork everything else was built on.
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Cisco Certified Design Professional (CCDP)Cisco
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Cisco Certified Network Professional (CCNP)Cisco
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Cisco Certified Design Associate (CCDA)Cisco
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Cisco Certified Network Associate (CCNA)Cisco
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CheckPoint Certified Security Engineer (CCSE)Check Point Software
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CheckPoint Certified Security Administrator (CCSA)Check Point Software
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Microsoft Certified System Engineer (MCSE)Microsoft
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Microsoft Certified System Associate (MCSA)Microsoft
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Microsoft Certified Professional (MCP)Microsoft
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SCO Certification (System V)SCO
The one that changed things
TSIA Certified Support Professional I, 2012 — the Riverbed-era credential where support stopped being something I worked in and became a discipline I studied. CSP‑II followed a year later.
Education
Degree, institution and year — to add.
Verification
Every credential above is listed and verifiable on LinkedIn, with issuer credential IDs where the issuer provides them.
View on LinkedIn →